Privacy Policy

Deconadra (“we,” “our,” or “the Site”) values your privacy and is committed to handling your personal information responsibly. This policy explains how we collect, use, and protect your data when you interact with our website or purchase our wall art products.

By using the Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect only the information necessary to operate our business, fulfill orders, and enhance your experience.

Order and Personal Information
When you make a purchase, we collect details such as your full name, billing and shipping addresses, email address, phone number, and order specifics (including selected products, sizes, and quantities). Payment data is handled securely by trusted third-party providers and is not stored on our servers.

Website Usage Data
When you browse the Site, certain technical information is collected automatically. This may include your IP address, browser type, device characteristics, pages visited, and time spent on the Site. This data helps us analyze performance, improve usability, and maintain security.

Support Communications
If you contact us, we collect the information you provide (such as messages, emails, or attachments) solely to respond to your request and improve our customer service.

How Your Information Is Used

Your data is used strictly for legitimate business purposes, including:

  • Processing and delivering orders, including confirmation and tracking updates

  • Providing customer support and responding to inquiries

  • Detecting and preventing fraudulent or unauthorized activity

  • Improving website functionality and user experience

  • Sending marketing communications only if you have given consent (with the option to unsubscribe at any time)

  • Meeting legal and regulatory requirements

We do not use your personal data for unrelated purposes without your permission.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. Data is shared only when necessary to operate our services:

  • Shipping carriers (such as USPS or UPS) receive delivery details to complete your order

  • Payment processors (such as Stripe or PayPal) securely handle transactions

  • Service providers assisting with website operations may access limited data for processing purposes

  • Legal authorities may receive information when required by law or to protect our rights

All third-party partners are expected to uphold appropriate data protection standards.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Limit or object to certain types of data processing

  • Request transfer of your data to another service

You can also opt out of marketing communications at any time by using the unsubscribe link included in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper functionality and improve your experience:

  • Essential cookies support core features such as cart functionality, checkout, and security

  • Analytics tools help us understand user behavior and improve performance

  • Marketing cookies may be used for personalized advertising, which you can manage through your browser settings

Data Retention and Security

We retain necessary data, such as order and transaction records, for legal, tax, and accounting purposes. Other information is kept only as long as required for operational needs.

We implement industry-standard safeguards, including secure encryption (SSL), restricted access to data, and continuous monitoring to protect your information.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date. Continued use of the Site indicates your acceptance of those changes.

Contact Information

If you have questions or requests regarding this Privacy Policy, you can contact us:

Store: Deconadra
Email: contact@deconadra.com
Phone: +1 603 768 2016
Address: 1545 Main St, Berlin, NH 03570, United States