Terms of Service

These Terms of Service govern your use of Deconadra (“the Site,” “we,” “us,” or “our”), an online store offering physical wall art décor such as canvas prints, framed pieces, posters, and ready-to-hang designs. By accessing the Site, browsing listings, creating an account, or completing a purchase, you agree to be legally bound by these Terms and all referenced policies.

These Terms incorporate our Shipping Policy (including free standard delivery within 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices published throughout the Site. Together, they form a complete agreement between you (“you” or “customer”) and Deconadra. If you do not agree with any part of these Terms, you must discontinue use of the Site immediately.

We operate using secure, third-party-supported systems that handle order processing, payment security, inventory management, production, and delivery to ensure reliable fulfillment.

1. Eligibility and Account Obligations

By using this Site, you confirm that you are at least 18 years old or meet the legal age requirement in your jurisdiction and have the authority to enter binding agreements. If acting on behalf of another individual or entity, you confirm you are authorized to do so.

You agree to:

  • Provide accurate, complete, and up-to-date information during account creation, checkout, and any communication.

  • Maintain and update your account details to avoid delivery or billing issues.

  • Keep your login credentials confidential and notify us immediately of any unauthorized access.

  • Avoid creating multiple accounts for misuse, including bypassing restrictions or exploiting offers.

We reserve the right to suspend or terminate accounts at our discretion in cases of violations, suspicious activity, or policy abuse.

2. Acceptable Use of the Site

The Site is intended for personal, lawful use related to browsing and purchasing products. The following actions are strictly prohibited:

  • Violating any applicable laws, including intellectual property, privacy, or fraud regulations.

  • Uploading or distributing harmful code such as viruses or malware.

  • Attempting unauthorized access, scraping, reverse engineering, or automated data extraction.

  • Engaging in abusive behavior such as harassment, impersonation, spam, or misleading reviews.

  • Purchasing products for unauthorized resale or commercial redistribution without approval.

  • Promoting external businesses, links, or advertisements without consent.

Violations may result in account termination, order cancellation, restricted access, and potential legal action.

3. General Rights and Platform Changes

We may, without prior notice:

  • Refuse service to any user for valid reasons.

  • Modify or discontinue products, features, or services.

  • Update Site content or functionality to improve performance.

While general browsing data may not always be encrypted, all payment transactions are securely processed through PCI DSS-compliant providers such as Stripe or PayPal.

Failure to enforce any provision does not waive our right to enforce it in the future.

4. Product Information and Availability

We strive to ensure accuracy in product descriptions, images, dimensions, materials, and pricing. However:

  • Colors and appearance may vary due to screen settings or production differences.

  • Inventory, sizes, and customization options may change without notice.

  • We are not obligated to honor orders affected by pricing or system errors.

Customers are responsible for reviewing all product details before purchase. For installation or design decisions, consulting a professional is recommended.

5. Pricing and Promotions

Prices are subject to change at any time based on costs, demand, or promotions.

For discounts and special offers:

  • They cannot be combined unless explicitly stated.

  • They hold no cash value.

  • We may modify or cancel promotions if misuse is detected.

Shipping terms, product availability, and services may also change without prior notice.

6. Orders, Payments, and Fulfillment

To place an order, add items to your cart, proceed to checkout, and complete payment. Confirmation is typically sent within 1–2 business days. Processing begins shortly after, with total delivery estimated at 4–7 business days.

We may refuse, cancel, or split orders due to stock issues, incorrect details, or suspected fraud. In such cases, you will be notified and refunded if applicable.

By placing an order, you authorize us to charge your payment method for the full amount, including applicable taxes and fees.

Shipping follows our Shipping Policy. International orders may incur customs duties and taxes. Personalized items cannot be canceled once production begins.

7. Third-Party Services

We may provide access to third-party tools such as payment gateways, analytics, or chat features. These services are offered without warranties, and we are not responsible for their performance or policies. You should review their terms independently.

8. External Links

The Site may include links to third-party websites or embedded content. We do not control or verify these sources and are not responsible for their content, accuracy, or practices. Use them at your own risk.

9. User Content

By submitting content such as reviews, photos, or feedback, you grant Deconadra a worldwide, perpetual, royalty-free license to use, reproduce, and distribute that content for marketing and operational purposes.

You confirm that your submissions are lawful, accurate, and do not infringe on any rights. We may edit or remove content at our discretion without compensation.

10. Errors and Corrections

Occasional inaccuracies (such as pricing or product details) may occur. We reserve the right to correct errors, update information, or cancel affected orders with appropriate refunds.

11. Additional Restrictions

You also agree not to:

  • Collect or misuse user data.

  • Bypass security systems.

  • Engage in arbitrage or trade violations.

Violations may lead to termination and reporting to authorities where applicable.

12. Disclaimer of Warranties and Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, including merchantability or fitness for a specific purpose.

Our liability is limited to the amount paid for your order. We are not responsible for indirect or consequential damages to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Deconadra and its affiliates, employees, and partners from any claims, damages, or expenses resulting from your use of the Site, violation of these Terms, or submitted content.

14. Severability

If any provision of these Terms is found invalid, the remaining provisions will remain in full effect. Obligations such as indemnification and payments will survive termination.

15. Termination

You may stop using the Site at any time. We reserve the right to terminate access immediately if these Terms are violated.

16. Governing Law

These Terms are governed by the laws of Wyoming. Any disputes will be handled in the courts of Casper, Wyoming, with arbitration preferred where applicable.

17. Entire Agreement

These Terms, together with all referenced policies, constitute the full agreement between you and Deconadra and replace any prior agreements.

18. Updates to These Terms

We may revise these Terms at any time. Updates will be posted on this page, and continued use of the Site indicates acceptance of those changes.

19. Contact Information

Store: Deconadra
Email: contact@deconadra.com
Phone: +1 603 768 2016
Address: 1545 Main St, Berlin, NH 03570, United States